Best Practices for a B2B Purchase Order Approval Process

Using a template to create and approve POs is one of the best ways to make your process efficient and easy. However, if you work with many vendors and customers, it may be difficult to transfer calls to each team member. If this is the case, you may want to consider using an omni channel call center, which routes calls appropriately, while fostering good customer relations. Ultimately, you can create a system that streamlines communication while reducing customer inquiries. Choosing the best way to manage your purchase order approval process will depend on your company's needs and culture. For example, a new business may opt to buy everything through credit cards, ignoring the purchase order approval process. As your company grows, however, it is necessary to integrate a PO approval process to gain visibility into core finance processes. This will ensure transparency and reduce unnecessary spending. The following are some best practices to keep in mind when setting up your PO ap...